Shipping & Delivery Information
Welcome to Mom Traders! We’re delighted you’ve chosen us for your shopping needs. To ensure a smooth and pleasant shopping experience, please take a moment to review our shipping and delivery policies.
Shipping Destinations
We proudly serve customers across India, including both metropolitan areas and remote locations. For international orders, please contact our customer service team for details.
Shipping Methods & Rates
- Standard Shipping: Enjoy free standard shipping on all orders over ₹1,000. For orders under ₹1,000, a flat rate of ₹50 applies.
- Express Shipping: Need it faster? Opt for our express shipping at a flat rate of ₹150. Delivery typically takes 1-3 business days.
- Same-Day Delivery: Available for select locations in Pondicherry. Please check the availability during checkout. A fee of ₹250 applies.
Processing Time
All orders are processed within 1-2 business days. Orders placed after 3 PM will be processed on the next business day. During peak seasons or sales events, processing may take an additional 1-2 days.
Delivery Time
- Standard Shipping: Typically 5-7 business days for delivery, depending on your location.
- Express Shipping: 1-3 business days for delivery.
- Same-Day Delivery: Available for orders placed before 12 PM in eligible areas.
Order Tracking
Once your order is dispatched, you will receive a confirmation email with a tracking number. You can track your order status through our website using the tracking link provided.
Delivery Issues
If you experience any issues with your delivery, such as a delayed or missing package, please contact our customer service team within 48 hours of the expected delivery date. We’ll be happy to assist you in resolving any issues.
Returns & Exchanges
For information on returns and exchanges, please refer to our Returns & Exchanges Policy.
Contact Us
For any questions or additional support regarding shipping and delivery, please don’t hesitate to reach out:
- Email: momtraders89@gmail.com
- Phone: +91 90437 94130
- Address: 32D, Viduthalai Nagar, Mudaliarpet, Puducherry, 605004
Thank you for shopping with Mom Traders. We appreciate your business and look forward to serving you!